Privacy policy

Controller and contact

BLACKSUN MARKETING LLC. Business and mailing address: 2 S Biscayne Blvd, Suite 3200 #3437, Miami, FL 33131, United States. You can write to contact@blacksunmarketing.com to ask about, correct or request deletion of your data. Phone: +1 484 449 3878.

Data we use

Your name, email and information needed to authenticate you; account status, plan, registration and verification dates, acceptance of terms and email preferences. Your password is stored as a security hash; it is not emailed or displayed in the administration panel.

We store the documents, text, shapes, connections, images and PDFs you choose to keep, together with collaboration permissions. Technical security records do not include your document content, passwords or recovery links.

Purposes and recipients

We use this data to provide access, save and share your work according to your permissions, measure plan allowances, recover your account and prevent abuse. Companies providing hosting, storage, authentication or email receive only the data needed for those functions.

When you use Genius IA, the text you submit for that operation is processed to generate the response. Using AI and sharing features is your choice. We do not sell your documents or include them in marketing campaigns. The business panel uses account and usage data; it does not grant general access to private content.

Subscriptions and billing data

When you subscribe to Pro, the data needed to identify the customer and manage the purchase is shared with Stripe. The payment screen may collect name, email, billing address and payment-method details. Stripe processes card data; GeniusSpace does not store the full card number or security code.

GeniusSpace retains customer, purchase, subscription and invoice identifiers, plan, currency, amounts, dates, payment, cancellation and refund status, receipt links and evidence of accepted terms. We use that information to activate paid access, manage renewals and support, prevent duplicate charges and handle obligations or claims. Card details are not part of your documents or content reports.

Stripe applies its own security, fraud-prevention and compliance functions and obligations. Its privacy policy is linked at the end of this notice. Records are retained for as long as needed for the relationship, applicable obligations and possible claims, with restricted access. Canceling Pro does not automatically delete required records.

Credits and response recovery

We retain a protected record of an email that already received welcome credits to prevent granting them again after recreating an account. It contains neither the readable email nor documents and is retained while this benefit exists.

AI measurements contain quantities, dates, plans and costs without copying private text into reports. A response may be retained encrypted for 24 hours to recover it after interruption without charging twice. Temporary sources are removed when analysis finishes; interrupted uploads expire and are cleaned up through the scheduled process.

Email and preferences

Confirmation and recovery emails are essential for the account. Receiving promotions is optional and requires separate consent. You can withdraw that consent from My account without losing access or blocking recovery. Campaigns must also include an unsubscribe option.

Service operation and email delivery

To detect service problems, we retain daily counts and timings for saves, initial loading and file transfers, grouped by section, plan and result. These statistics do not include your identity, document content, filenames or file addresses. They are retained for 90 days and available only in the owner’s private panel. They add no cookies or tracking identifiers.

We also record acceptance, delivery, delay, failure, bounce, complaint or suppression signals for access emails. Message correlation is removed along with its temporary data; daily counts without identity are retained for 90 days. We do not track opens or clicks in access emails.

Retention and requests

We retain your account and documents while you use the service. Closure requires confirming your identity and reviewing collaborations, subscriptions and pending operations. Canceling a subscription does not delete your work. A closure request blocks access and can be withdrawn for seven days; afterward, it requires final confirmation by the administrator.

Confirmation links expire in 15 minutes and recovery links in 30. Their temporary envelopes and authentication notifications are removed at the next daily cleanup after 24 hours have passed since expiration. Temporary registration requests are removed at the next daily cleanup after seven days have passed since expiration. Permanent deletion first removes linked registration data, credentials, sessions and owned documents; anonymizes the profile and stops pending messages.

New automatic backups run daily, are encrypted and are retained for 30 days. Deleted content may remain in those copies until expiration, without ordinary access. Confirmed deletion decisions are applied before a restored system is reopened; old sessions and access links are not restored. File removal is retried if storage is interrupted.

Minimum evidence after closure

After closure, we retain internal identifiers and decision dates to prevent restoration from reactivating the account. This record is encrypted and contains no names, emails, documents or credentials. It is retained while an older copy may require the deletion to be honored.

Payment, refund, consent and security evidence is retained only where necessary to resolve a claim, prevent abuse or meet an applicable obligation. Internal payment reports retain identifiers, dates and amounts without your document content. You can ask about exceptional retention by writing to the contact provided.

Basis, rights and international processing

Processing necessary for the account and subscription allows us to provide the service you request. Other purposes rely, as applicable, on legal obligations, legitimate interests in security and abuse prevention, or consent for optional communications. Withdrawal of consent does not affect prior processing.

The company is established in the United States and providers may process information there or in countries where they operate. If a transfer requires specific safeguards under applicable law, those safeguards must be applied before the transfer. You can ask about relevant providers, destinations and safeguards by writing to the contact provided.

Depending on applicable law, you may request access, correction, deletion, restriction, objection or portability of data and contact the competent data-protection authority. We will verify your identity proportionately and explain retention necessary for an obligation or claim. You do not need Pro to submit a request.

Downloads and cookies

Exports and recordings download to your computer; they are not added to your account storage. Saved documents and attachments do occupy that space.

We use session cookies for access and browser storage for preferences and recoverable copies of your work. The cookie notice only remembers that you read the information; it does not activate advertising or email consent. You can view details and reopen the notice through “Cookies” in the footer.

We do not use advertising trackers on the home page. Additional use must be explained and have the corresponding controls before activation. When you open external resources you chose, the originating site may apply its own policy.